Merchandising is committed to the provision of high
quality products. We believe that our customers' transactions
with us must result in a pleasant, convenient and satisfying
shopping experience. We accept return of merchandise due to
manufacture defects only.
If you are not happy
with our product we will refund you the purchase price of the
product provided we are notified and the product returned to
us is in its original condition together with the invoice and
packaging within 30 days of receipt by you. This guarantee is
for your satisfaction with the quality of our product. It does
not apply if you have changed your mind or your circumstances
have changed and you no longer require the product.
Merchandising reserves the right to refuse to refund
to any customer the price of the product if the returned product
is not in its original new and unused condition, if it is not
returned within 30 days of receipt by the customer, or if we
have specially made the product at the customer's request.
If you have any questions
about our satisfaction guarantee please contact us.